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Salon FAQ's
Clients often have preferences for specific service providers. Clarify whether they can request a particular stylist or therapist and if there are any additional considerations, such as advanced booking for popular professionals.
Inform clients about the accepted forms of payment. This helps avoid any confusion or inconvenience during the checkout process.
Clearly communicate your policy on gratuity so that clients are aware of whether it's included in the service cost or if they should bring cash for tipping their service provider.
Address concerns about refunds or client satisfaction. Having a clear policy on these matters can build trust and transparency with your clients.
Check out the parking map here in town.
Some clients may wonder if they are allowed to bring snacks or beverages. Clearly outline your policy regarding outside food and drinks.
Specify if there are age restrictions for specific treatments or if parental consent is required for certain services.
Offer guidance on maintaining the benefits of salon or spa treatments at home by recommending specific products. You can also mention if you sell these products at your establishment.
Encourage clients to share their feedback and explain the process for providing reviews or suggestions. This shows that you value customer input and are committed to continuous improvement.
We don't discriminate based on gender. We factor the length, texture, style aspect to determine the pricing structure for all our services.
Generally Barber cuts are above the ear and designer cuts are below the ear.
Designer cuts require more time for the basic reason that there is more hair, in length, to work on. the factors change, IE over direction, elevation ect.
Series FAQ's
Series are offered to the one client that activates the series. What you can do is get that special someone a salon deal here as a first time client.
before you purchase you can check here. After you purchase you will receive a confirmation email with a specific link to the availability calendar that updates in real time.
Hair Color Faq's
A Single Process involves a color service completed in one step. It can be referred to as a base color or a "root touch-up," but it extends beyond coloring just the roots. This typically entails applying a permanent color, either to the roots or all over, from roots to ends. Alternatively, a Single Process can include a demi-permanent color or a glaze, which deposits color into the hair.
A Double Process color, on the other hand, is a two-step service. It may involve lightening the hair first and then applying color or glaze. Alternatively, it can include applying one color and following up with another (permanent, demi, or semi).